Full Job Description
Position: Social Media Manager
Location: Southfield, Michigan
Are you a creative digital marketer with a passion for social media? Do you have experience driving engagement and brand awareness through innovative social media strategies? If so, we want you to join our dynamic team at Amazon as a Social Media Manager in Southfield!
About Amazon
Amazon is one of the world's largest online retailers, known for its customer-centric approach, innovation, and commitment to sustainability. We are looking for a passionate Social Media Manager to leverage our digital platforms to connect with our audience and enhance our brand's online presence.
Your Role and Responsibilities
As a Social Media Manager, you will play a crucial role in shaping our brand voice and engaging our diverse customer base through various social media platforms. Your primary responsibilities will include:
- Create, curate, and manage published content across multiple social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.)
- Develop and implement a comprehensive social media strategy to increase brand awareness and customer engagement.
- Monitor, analyze, and report on social media performance metrics, adjusting strategies accordingly to meet goals.
- Collaborate with cross-functional teams, including marketing, public relations, and content creation, to ensure cohesive messaging.
- Stay up-to-date with the latest trends in social media and digital marketing, implementing best practices in our strategies.
- Engage with our online community, responding to customer inquiries and comments in a timely manner.
- Manage social media advertising campaigns, optimizing for budget, targeting, and performance.
- Organize and promote social media contests and giveaways to grow our follower base.
- Monitor competitor social media activities and recommend responses and strategies.
- Handle crisis management on social media platforms, ensuring our brand reputation remains intact.
Qualifications
To excel in this role, you should possess the following qualifications:
- Bachelor’s degree in Marketing, Communications, or a related field.
- 3+ years of experience in social media management or digital marketing.
- Strong writing and communication skills, with an aptitude for storytelling.
- Proficiency in social media management tools such as Hootsuite, HubSpot, or Buffer.
- Experience with analytics tools to measure and improve social media performance.
- Creative and strategic thinker with the ability to work independently as well as part of a team.
- Knowledge of SEO, PPC, and email marketing best practices.
- Passion for social media and digital marketing trends.
- Ability to manage multiple projects simultaneously and work under tight deadlines.
What We Offer
Working as a Social Media Manager at Amazon in Southfield comes with a plethora of benefits and opportunities:
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Generous paid time off and holidays.
- Excellent opportunities for professional development and career advancement.
- A dynamic and inclusive workplace culture.
- Access to employee discounts and perks.
- Innovative work environment with leading industry experts.
Why Southfield?
Southfield, located in Oakland County, is a vibrant city known for its thriving business environment and diverse culture. With excellent schools, beautiful parks, and a wide array of dining and shopping options, Southfield provides a fantastic quality of life. By joining our team in Southfield, you’ll have the opportunity to enjoy the best of both work and play while immersing yourself in one of Michigan's most dynamic communities.
How to Apply
If you are ready to take the next step in your career and become a part of the Amazon family, we invite you to submit your resume and cover letter detailing your qualifications and experience relevant to the **Social Media Manager** position. We can’t wait to hear from you and explore how you can contribute to our mission of being Earth’s most customer-centric company!
Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in redefining the future of e-commerce!